Utility Bill Payment Assistance

Apply through your county agency. Most agencies require these documents:

• Photo ID (driver's license, military ID, State ID, etc.)
• Social Security Card/Numbers for any household members who have them
• Proof of ALL household income for the past 30 days (pay checks, check stubs, Social Security award letters for current year, unemployment, child support, workers compensation, etc.)
• For utility assistance: current utility bill or termination notice
• For CEAP federally funded Utility Assistance, proof of identification and citizenship is required for all household members

There is likely a wait to be approved.

No official assistance through their office. They do offer payment plans, but require 1/3 of the remaining balance be paid at the time of setting up the plan, with the remaining balance split over the quarter.

No official assistance through their office. Customers who are past due and receiving assistance must have a pledge letter emailed or faxed in before the disconnect date, which varies. Once the pledge is received, the organization offering assistance has 30 days to send payment. If the pledge does not cover the full past due amount, the customer may have to make up the difference.